[Perception of the users, health professionals and managers of the assistance model of the Regional Ophthalmologic Hospital of Divinolândia--SP].
نویسندگان
چکیده
PURPOSE This study aimed to evaluate the assistance quality through the perception of the users and municipal health managers (mayors, health secretaries and screening team). METHODS A transversal and descriptive study was carried out. RESULTS The sample was comprised by 359 users and 48 managers. Medical assistance was considered excellent by 79.6% of the users, 93.7% of the managers, 87.5% of the health secretaries and 100% of the screening team. Reception received a great evaluation by 73.8% of the users and 93.8% of the selectors. CONCLUSION The assistance model used at the Ophthalmologic Clinic of Divinolândia obtained a high level of satisfaction pleasing both users and managers.
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ورودعنوان ژورنال:
- Arquivos brasileiros de oftalmologia
دوره 73 3 شماره
صفحات -
تاریخ انتشار 2010